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View larger Cognitive neuroscience, Emotions, Empathy
551309
- Master
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Short excerpt:
In order for my message to get across I should learn the following skills (1) empathy (2) reinforcement (3) utilization of multiple communication channels (4) choosing an appropriate time for discussion and (5) being objective rather than subjective. I should take time to listen and understand what others have to say about an issue. In addition, I need to be visible to my colleagues because they deserve to know the face behind the voice. The more people know who I am the better position I am to share my ideas and message.
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