o specific environment into a new situation, that is, the movement from the centralized to the decentralized power generation (Ramirez and Van der Heijden Various growing companies have basically found new and useful ways that help them develop their institutions and attain their goals. With the help of the new initiated ways these companies have been able to develop successful client feedback programs that mainly go forward through the many challenges that were there right from the start. These companies did not build the elaborated and centralized client research system but instead the firs started their feedback loop just at the leading edge. Employees of these firms mostly got to know how the firms work was doing and how much they (the firms) were appreciated by receiving evaluation