The scenario stipulates that a manager has been indicated to be reflecting on firing an employee who was consistently reporting late for work and where customers file diverse complaints. However, that same employee was deemed very honest and never stole anything from work CITATION Nic10 \l 1033 (Nickels, McHugh, & McHugh, 2010). In this regard, the essay aims to determine the best course of action in the given situation by responding to the following questions: 1. What is the problem? The problem faced by the manager is to determine if it is indeed the best option to fire the employee based on absenteeism and customer complaints versus the employeeдЫЄs possession of personal virtues of honesty and not stealing.2. What are your alternatives? The alternative courses of action are: (1)